Terms of Use and Terms of Sale
Overview
This website is operated by Lola Hair. Throughout the site, the terms “we”, “our” and “us” refer to Lola Hair. Lola Hair offers this website – including all information, tools and services available from this site – subject to your acceptance of all terms, conditions, policies and notices stated here.
Our products are offered only to customers residing in the United Kingdom and delivered within the United Kingdom, in accordance with our Shipping Policy.
By visiting our website and/or purchasing a product from us (including our 5-in-1 hot air brush), you engage in our “Service” and agree to be bound by these general terms and conditions (“Terms”, “Terms and Conditions”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including but not limited to visitors, suppliers, customers, merchants and content providers.
Please read these Terms carefully before accessing or using our website. By accessing any part of the site or using a service, you agree to be bound by these Terms. If you do not agree to all the terms of this agreement, you must not use the website or access the services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new feature or tool added to the current store shall also be subject to these Terms. The most current version of the Terms may be reviewed at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page regularly for changes. Continued use of the website following the posting of changes constitutes acceptance of those changes.
Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in the United Kingdom, or that you are the age of majority and that you have given us your consent to allow any of your minor dependents to use this website.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any applicable laws when using the Service (including, but not limited to, copyright and consumer protection laws).
You must not transmit any worms, viruses or any code of a destructive nature.
Any breach of these Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse the Service to anyone at any time for any reason.
You understand that your content (excluding credit card information) may be transferred unencrypted and may involve:
(a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
Headings used in this agreement are for convenience only and do not affect the meaning of these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete or up-to-date sources. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products (including the 5-in-1 hot air brush) are subject to change at any time without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.
We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Our products or services may be available exclusively online through our website. They may be available in limited quantities and are subject only to our current Return Policy.
We have made every effort to display product colours and images as accurately as possible. However, we cannot guarantee that your screen’s display of colours will be accurate.
We reserve the right, but are not obligated, to limit the sale of our products to any person, geographic region or jurisdiction, on a case-by-case basis.
We also reserve the right to limit the quantities of any products we offer. All product descriptions and prices are subject to change at any time without notice. We also reserve the right to discontinue any product at any time.
We do not guarantee that the quality of any products, services, information or other materials purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You also agree to promptly update your account information (including email address, credit card numbers and expiration dates) so that we can complete your transactions and contact you as needed.
For more details, please refer to our Return Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we have neither monitoring nor control.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations or conditions of any kind and without any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.
Use of such tools is entirely at your own risk and discretion. Please ensure that you are familiar with and approve of the terms provided by the relevant third-party provider.
Future new services or features added to the website shall also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and we do not warrant and will not have any liability for any third-party materials, products or services.
Please review third-party policies and practices carefully before engaging in any transaction. Complaints or questions regarding third-party products should be directed to the third party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send us specific submissions or creative ideas, suggestions or materials, you agree that we may use them without restriction, at any time and in any medium.
We are under no obligation to maintain comments in confidence, pay compensation or respond to comments.
We reserve the right, but are not obligated, to monitor, edit or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or that violates intellectual property rights or these Terms.
SECTION 10 – PERSONAL INFORMATION
The submission of personal information through our store is governed by our Privacy Policy. Personal data collected in connection with product purchases will be processed in accordance with applicable data protection laws.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
There may occasionally be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, shipping charges, delivery times or availability.
We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions set forth in the Terms, you are prohibited from using the site or its content for:
(a) unlawful activities;
(b) soliciting others to perform unlawful acts;
(c) violating any laws or regulations, including product safety or consumer protection laws related to hair care products;
(d) infringing intellectual property rights;
(e) harassment, abuse, insult, harm, defamation or discrimination;
(f) transmitting false or misleading information about our products;
(g) uploading or transmitting malicious code;
(h) collecting personal information of others;
(i) spamming, phishing or scraping;
(j) obscene or immoral purposes;
(k) interfering with security features of the Service.
We reserve the right to terminate your access to the Service for violating any prohibited use.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of the Service will be uninterrupted, timely, secure or error-free.
You agree that we shall not be liable for any claims, losses, damages or expenses arising from your use of the website or violation of these Terms.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold Lola Hair, its partners, employees, contractors, licensors and suppliers harmless from any claim arising from your breach of these Terms or applicable laws.
SECTION 15 – SEVERABILITY
If any provision of these Terms is deemed unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by law and shall be deemed severed from these Terms, without affecting the validity of the remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities incurred prior to termination shall survive termination.
These Terms are effective unless and until terminated by you or us. You may terminate these Terms at any time by ceasing use of our website.
If we determine that you have breached any provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for any amounts due up to the termination date.
SECTION 17 – ENTIRE AGREEMENT
These Terms and any policies posted on this site constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements or communications.
SECTION 18 – GOVERNING LAW
These Terms and any separate agreements whereby we provide Services shall be governed by and interpreted in accordance with applicable laws, without prejudice to mandatory consumer rights in the United Kingdom.
SECTION 19 – CHANGES TO TERMS
The most current version of these Terms may be reviewed at any time on this page.
We reserve the right to update, modify or replace any part of these Terms by posting updates on our website. Continued use of the website or Services constitutes acceptance of those changes.
Customer Service
Business Name: Lola Hair
Owner: Dahmane Ayoub
Legal Form: Sole Trader
Business Registration Number (France – SIRET): 818 191 058 00036
Registered Address: 14 Place Paul Eychart, 63100 Clermont-Ferrand, France
Phone: +33 6 62 92 99 69
Email: support@lolahair.co.uk
Publication Director: Dahmane Ayoub
Business Hours:
Monday to Friday, 9:00 AM – 7:00 PM (GMT)
